Toward Quantitative Process Management With Exploratory Data Analysis
نویسنده
چکیده
The Capability Maturity Model for Software is a model for building organizational capability that has been widely adopted in the software community and beyond. The Software CMM is a five-level model that prescribes process improvement priorities for software organizations. Level 4 in the CMM focuses on using quantitative techniques, particularly statistical techniques, for controlling the software process. In statistical process control terms, this means eliminating assignable (or special) causes of variation. Organizations beginning to use quantitative management typically begin by "informally stabilizing" their process. This paper describes typical questions and issues associated with the exploratory data analysis involved in initiating quantitative process management.
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